Trump Launches America.gov, Orders Agencies Onto One AI Front Door

President Trump unveiled America.gov on Tuesday and signed an executive order directing federal agencies to fold public-facing services into a single conversational portal. The site went live the same day at America.gov. Trump spoke at the Andrew W. Mellon Auditorium in Washington, then signed the order titled “Streamlining Access to Government Services Through America.gov.” He compared the interface to tools Americans already use. “Anyone who has used Grok or Gemini or ChatGPT will understand instantly how to use America.gov,” he said.

The order calls America.gov the “unified digital front door” to the federal government. It is not supposed to be another directory of agency links. Users are to sign in, ask questions in plain language, get answers drawn from official sources, and, where authorized and technically available, finish transactions without hopping across agency sites. “America.gov will enable the Federal Government to do its own paperwork so that the American people may get on with their lives,” the order states. Trump said the government believes “your time matters” and that one front door should replace what he described as tens of thousands of websites.

Covered services are public-facing programs that serve more than 100,000 users in a 12-month period and can be applied for online. Tax-filing services at the Internal Revenue Service are excluded. So are services at the Department of War and elements of the Intelligence Community. The Office of Management and Budget director may add or drop services by memorandum. The order says agencies keep custody of their own records and adjudicatory authority. It says unifying access “does not create a centralized Federal system of records concerning the American people.” In-person, telephone, mail, and existing agency websites remain lawful options. America.gov is an additional channel, not the only one.

The General Services Administration is to operate the site with the National Design Studio and OMB. Login.gov is to become the authentication service. OMB has 90 days to issue an implementation memo. Agency heads must identify covered services, expose existing public APIs, dashboards, and digital forms through the platform, finish Login.gov integration, and report usage data. Publication costs fall on GSA. The National Design Studio, created in August 2025 under Trump’s “America by Design” order, is led by Chief Design Officer Joe Gebbia, a co-founder of Airbnb. Gebbia said the chatbot is powered by Google’s Gemini and xAI’s Grok. The live site does not advertise a single model name; it says it searches official government sources and cites them. It is free, carries no ads, and currently requires no login for questions.

What works today is question-and-answer. Users type a request — passport renewal, Medicare, a national-park campsite, a Social Security card, a federal job — and receive step-by-step guidance that points to official pages. Transaction completion is the next phase. Trump used a name-change example: a newly married woman would eventually ask America.gov once and receive a new Social Security card, passport, and insurance card in the mail. CMS Administrator Mehmet Oz brought a woman named Lisa onstage who had spent more than a year trying to enroll in Medicare and then showed a newly issued card. Oz said the tool “explains what applies to Lisa’s situation and guides her through the decisions.” The White House said Medicare enrollment on the site is planned within the next year.

Secretary of State Marco Rubio said Americans will be able to apply for a first U.S. passport through America.gov beginning in 2027, with a goal that the vast majority can apply for a passport or passport card on the site by the end of that year. The State Department already runs an online renewal system. Other demos covered veterans’ benefits, disaster relief, and uploading a résumé for federal jobs. Karoline Leavitt and Tony Robbins also spoke. Bloomberg reported the day-long program was slated to include Elon Musk, Nvidia’s Jensen Huang, and Blue Origin’s Dave Limp. Trump framed the project as putting the citizen first instead of forcing people through agency silos. The order takes effect immediately. Integration and end-to-end transactions depend on agency work over the coming months and into 2027.